I am a freelance knitter and designer from the UK, with a love of creating unique and individual items that are both affordable and distinct.
I started selling on Etsy in 2014 and didn’t know how it would work out with never selling my work before.
Although my store didn’t start out as ManMade Knitting, getting the right name is important. Over time my store has evolved adding new and exciting products. I love knitting and ManMade Knitting was once a dream now become reality.
All items are made with love and care in my home in Plymouth, England, free from pets and smoke.
If you are interested in having a look at my own website, take a peek at https://www.manmadeknitting.com
For special offers and new product info follow me:
Twitter : @manmadeknitting
Facebook: www.facebook.com/manmadeknitting
Accepted payment methods
Returns & exchanges
Cancellations
Shipping
PROCESSING TIMES
All items are shipped from the UK within 1-3 business days unless other stated on the item/custom orders. Larger orders of 4 or more items may require an extra day.
UK SHIPPING
Items sent to the UK will be automatically posted 1st Class.
INTERNATIONAL SHIPPING
All items posted internationally are sent via Royal Mail's Airmail, where the delivery aim is predicted to be 5-15 working days. However please keep in mind that items can be delayed by customs when entering your country so they may sometimes take longer, for this reason, Airmail can take a maximum of 25 business days for delivery. Postage can also be slower around certain holidays due to the increase in items being sent. Therefore if possible please order items in plenty of time, to allow them sufficient time to arrive!
Estimated shipping times (excluding holidays times)
United Kingdom: 1-2 business days
North America: 7-14 business days
Europe: 4-7 business days
Australia, New Zealand and Oceania: 7-14 business days
Asia Pacific: 10-28 business days
Latin America and the Caribbean: 10-28 business days
North Africa and the Middle East: 10-28 business days
Sub-Saharan Africa: 10-28 business days
I'll do my best to meet these shipping estimates, but cannot guarantee them due to customs once reaching your county.
TRACKED SHIPPING
The standard shipping methods do not provide a tracking number - if you want tracked shipping, then this must be selected at the checkout.
SHIPPING DELAYS
I'm are not responsible for any delays by the postage services. If you have not received your order one month after it was shipped, please contact me and let me know.
INCORRECT ADDRESS / CUSTOMS FEES
I will not be held responsible incorrect/partial addresses being given to us, or if the item is unable to be delivered due to a problem on your end. The buyer is responsible for any customs/import fees which may occur.
Additional policies and FAQs
Privacy
Information I Collect
To fulfil your order, you have kindly provided me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data unless you specifically ask for it to be removed.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Kevin Lee-Cerrino, am the data controller of your personal information. If you have any questions or concerns, you may contact me by email on kevin1877uk [!at] yahoo.co.uk
Or you can write to me at
Kevin Lee-Cerrino, 24 Chestnut Road, Plymouth, Devon, PL3 5UE